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Free delivery on orders of 250 SAR or more
ريف الورود

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Request account and data deletion

Store and app: ريف الورود

Delete your account after verifying phone ownership, or contact store support to process your account and associated data deletion request.

Permanently delete your account

Verify your phone number, then confirm deletion in a separate step. You do not need to reinstall the app.

Deletion is permanent and cannot be undone. Your account profile, contact details, addresses, wishlist, saved cards, loved ones with their occasions and reminders, petals and their unused coupons, your voice messages and wishlist hint links, and other personal data that need not be retained are deleted. Account sessions are revoked. Signing in later with the same number creates a new, empty account and does not restore the old one.

Order, invoice and payment records are retained for legal and accounting obligations and resolving claims, with your name, phone and email removed (they show as “Deleted customer”). If you have an ongoing order, subscription, unsettled balance or a record requiring special handling, we show the reason and do not perform automatic deletion. Contact support below to process your request.

Automatic deletion of an eligible account takes effect after successful confirmation. Records that must be retained and copies held by payment and communication providers follow the applicable retention purpose and provider policy. Contact store support for details about your case.

Cancel and keep my account

Need help with deletion?

  1. Open email or WhatsApp using the links below to write your request to store support.
  2. Add the phone number associated with your account to the message, then send it through your chosen channel. Do not send a password or verification code.
  3. Follow up with store support to verify account ownership and clarify which data will be deleted and any data that must be retained before your request is processed.
Open WhatsApp to request deletion

+966556139966

Support links only open a draft request. You must send the message yourself; opening an email or WhatsApp link does not send the request or delete your account or data.

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